Different people have a diversity of needs and expectations when approaching an information retrieval system, and providing people with the ease and efficiency to access information is important when designing systems. By examining the man-machine interface from the cognitive viewpoint, it is possible to investigate how a person interacts with an…

This study uses the human approach to examine the sources and effectiveness of search terms selected during 40 mediated interactive database searches and focuses on determining the retrieval effectiveness of search terms identified by users and intermediaries from retrieved items during term relevance feedback. (Author/JKP)

Describes the comparative approach to system evaluation used in a project which administered an online retrieval test to an experimental online catalog to produce data for evaluating effectiveness of a new subject access design. Discusses efforts used to ensure data reliability, and strategies the researchers can use to improve on the data…

Proposes a useful concept of relevance as a relationship and an effect on the movement of a user through the iterative stages of their information seeking process, and that users' relevance judgments can be plotted on a Three-Dimensional Spatial Model of Relevance Level, Degree and Time. Discusses implications for the development of information…