HELP--a question-answering system--enables a user, sitting at the console of a time-shared computer, to obtain information on questions typed in. This information might concern the operating system itself, the format of commands to the user interface executive program, the use of a selected subsystem, or an area totally separate from the computer. The content of the data base in HELP is completely arbitrary, and determined by the creator of each individual system. Questions are presented to HELP in standard English. A second system, called Question Answering System (QAS), was developed to enable a user to generate a HELP program conveniently. The structure of both programs is discussed in this paper. Charts and sample print-outs supplement the discussion. (Author/JY)