The positive impact of school libraries on student achievement is documented in a robust body of literature. Despite this evidence, the number of certified school librarians is declining nationally, and concerted advocacy efforts on the part of the American Library Association, the American Association of School Libraries and individual teacher…

This work explores the ways in which academic librarians specializing in areas related to user services consider the courses they took as part of obtaining their library and information science (LIS) degree prepared them to deal with issues of customer service in their current work. Effective customer service is a central aspect of accomplishing…

Dresang's Radical Change (1999) has far-reaching implications for pre-service preparation programs for future library and information science leaders. The challenge is to create experiences that will assist with developing these leadership qualities. In this qualitative case study, the authors share findings related to leadership development from…

As library and information science (LIS) becomes an increasingly technology-driven profession, particularly in the academic library environment, questions arise as to the extent of information technology (IT) knowledge and skills that LIS professionals require. The purpose of this paper is to ascertain what IT knowledge and skills are needed by…

This study explores how factors relating to fully online Master of Library and Information Studies (MLIS) students' connectedness with peers and faculty may impact their professional identity development as library and information studies professionals. Participants include students enrolled in a fully online MLIS degree program in the…