Children conducting searches using the interfaces of library websites often encounter obstacles due to typographical errors, digital divides, or a failure to grasp keywords. Satisfaction with a given interface may also vary according to the gender of the user, making it a variable in information seeking behavior. Children benefit more from…

Considers search histories and their role in human information seeking and identifies potential application areas for history information to enhance information-seeking user interfaces. Reports results related to supporting mental model development and task integration, based on a study of legal information seeking. (LRW)

Academic libraries customize, support, and provide access to myriad information systems, each with complex graphical user interfaces. The number of possible information entry points on an academic library Web site is both daunting to the end-user and consistently challenging to library Web site designers. Faced with the challenges inherent in…

Library patrons familiar with Web searching conventions often find library searching to be less familiar and even intimidating. This article describes and evaluates a series of usability research studies employing two different and popular methodologies: user-centered redesign and usability testing. Card sorting and affinity mapping were used to…

Reviews several mechanisms to support navigation in hypertext following a brief discussion of the phenomena of disorientation in hyperspace. Categorizes ways to support navigation in terms of the following: solutions regarding the tools to support navigation; solutions regarding interface and navigation metaphors; and solutions regarding hardware…

Examines three aspects of keyword searching as a possible solution to subject search problems in online public access catalogs (OPACs). Discusses search results, user satisfaction, and how keyword searching and controlled vocabulary searching are offered in OPAC interfaces. Concludes that keyword searching and controlled vocabulary searching…

In the case of digital collections of text, provision of a simple unified user interface faces several challenges, among them a tension between intellectual adequacy and simplicity of access. Examines the question of how to allow cross-collection searching and display while preserving the variation in texts and their markup and points to…

Explores the concepts of interaction and interactivity presented in different theoretical models in the fields of human-computer interaction (HCI) and information-seeking/searching behavior, and relates these to information retrieval (IR) research. Suggests that interaction in HCI is primarily concerned with establishing a user/system dialogue at…

This study investigates the nature, manifestations, and behavior of successive searching by users in digital environments, and establishes criteria for use in the design of information-retrieval interfaces and systems supporting successive-searching behavior. Study includes two projects--one based at the University of North Texas, one at the…

The purpose of this study was to organize menu items based on a user-process model and implement a new version of current software for enhancing usability of interfaces. A user-process model was developed, drawn from actual users' understanding of their goals and strategies to solve their information needs by using Dervin's Sense-Making Theory…

Describes the ViewFinder interface, designed at Indiana University as a client to a database server; it supports querying based on both visual and verbal clues. Presents results of usability analysis performed on ViewFinder with 18 users. High search success rates were achieved through both types of querying means; verbal clues were used more than…

Presents a stratified model of information retrieval interaction that views interaction as a dialog between participants (user and computer) through an interface. Discusses traditional and interaction models, and extension to relevance, user modeling, search term selection, and types of feedback in information retrieval. (AEF)

Analyzes videotapes of people using the Illinois Digital Library system during tests as well as transcripts and audiotapes from the sessions. Identifies how users learn to uncover new features and what assumptions they have about systems. What first appeared to be a random trial-and-error use of the interface was actually structured exploration…

Describes a study of graduate students that examined how Web interfaces impact the quality or outcome of online searches, as well as the information seeking behavior of the searcher. Examines how two search interfaces work to noticeably increase or decrease the impact of the emotive aspects of search behavior. (LRW)

Describes the methodology and results of the log analysis for the Alcohol Studies Database (ASDB), a domain-specific database supported by the Center of Alcohol Studies at Rutgers University Libraries. The objectives were to better understand user search behavior, to analyze failure rates, and to develop approaches for improving the user…