The success of an application programming interface (API) crucially depends on how well its documentation meets the information needs of software developers. Previous research suggests that these information needs have not been sufficiently understood. This article presents the results of a series of semistructured interviews and a follow-up…

In order to study the processes people employ in reading technical material and the ways in which information engineering can facilitate those processes, 13 adults, including electrical engineers, stockboys, secretaries, graduate students, and teachers, were asked to perform an assembly task by following concise, step-by-step instructions provided…

The potential for application of computer skills in legal practice is outlined, the process of planning and equipping a microcomputer laboratory in a law school is discussed, and several experimental programs using computers in the law school classroom are described. (MSE)

The main method of locating information on the World Wide Web is to use a search engine. Given a set of terms, a search engine will return a list of documents containing those terms. Often, though, this list of documents is extremely large. Unfortunately, there are currently no tools to assist the information seeker in determining whether these…

The University of Michigan's computer training program serves over 10,000 faculty, staff, and students annually in a number of formats and on varied topics. Critical components include solicitation and use of user feedback and partnerships formed with administrative offices, staff, and faculty to ensure needs are met. (MSE)