Web site usability concerns anyone with a Web site to maintain. Libraries, however, are often the biggest offenders in terms of usability. In our efforts to provide users with everything they need for research, we often overwhelm them with sites that are confusing in structure, difficult to navigate, and weighed down with jargon. Dowling College…

Presents results of five experiments on human information-seeking behavior in different online information-seeking environments which studied search strategies and assessed information value in realistic search environments. A conceptual model of how humans value information is presented. Empirical and modeling results are considered for…

User-centered design of catalog records requires the study of user behaviors and cognition related to interaction with the catalog. During 3 phases of a pilot study, 103 catalog users described 386 searches; searchers generally knew the title, publication date, page numbers, and/or the author. (Author/AEF)

Over the last decade, studies of online catalogs have revealed that they frequently discourage users. Subject queries often fail to produce retrievals or produce retrieval sets that are too large and unwieldy to be easily scanned. Research shows that users are seeking alternative approaches to those that manipulate the subject headings in catalog…

Naturalistic observation and questioning of children grades 1-6 in school library media centers investigated their intentions, purposes, search terms, strategies, successes, and breakdowns in accessing fiction through Online Public Access Catalogs (OPACs). Presents a framework of perspectives (individual, social cultural, task, time and timing) to…