The year 2011 was the PALNI (Private Academic Library Network of Indiana) consortium's "rookie season" for the implementation of Primo, the 2010 Discovery Layer 500 race winner. In this article, the authors report on their transition to the cloud within Ex Libris Ltd.'s Primo TotalCare environment: their preparation, the steps involved…

Question analysis and search strategy development were broken down into nine steps for answering reference questions. These steps were examined for possible mechanization of the answering process. Such automation was not proved feasible. (LS)

Explores ways for librarians to improve search strategies in a globally networked computing environment. Discusses browsing versus more structured search strategies; thinking processes and information-seeking processes; supplementing the traditional reference interview with computer-based reference assistants; models for automating the reference…

This compilation of essays and papers in French and English written in tribute to Bjorn Tell, covers various aspects of library and information services from an international perspective, including university libraries, librarianship, research, technology, reference, and organization of information. Articles focus on Berzelius, father of…

A comparison of costs for computer-based searching of Psychological Abstracts and Educational Resources Information Center (ERIC) systems by the New York State Library at Albany was produced by combining data available from search request forms and from bills from the contract subscription service, the State University of New…