The eleven conference papers emphasize the need for research into the "why" and the "who" of the library non-user. Attitudes and environmental factors contributing to non-use are: (1) lack of student motivation by pre-college experience with libraries; (2) failure of instructors to utilize the library except as a reserve collection, (3) failure of…

A user survey was conducted at the Hugh Stephens College Library to determine the degree of user satisfaction and identify limiting factors. Analysis of data from 203 data sheets completed by patrons requesting specific titles reveals that acquisitions by the library and user error are more significant limiting factors in this library than either…

A survey of online search techniques of 50 undergraduate and graduate students at Arizona State University's Hayden Library revealed heavy reliance on simple subject searching. The analysis included search types, use of library personnel and online help screens, exposure to library instruction, and length of time at the terminal for citation…

This study examines bibliographic instruction methods and aids currently being used in selected Canadian academic libraries. The project's objectives included identifying: the current state of bibliographic instruction; programs or special services offered for foreign students; changes or developments that have taken place in bibliographic…

Library staff at State University of New York at Albany surveyed 96 patrons in a 2-month period regarding their Internet usage. Gender, college status, and prior experience were sources of differences in searching and browsing behavior and in attitudes toward Internet usefulness. Libraries should actively create new Internet access points and…

This study surveyed 126 school librarians in 18 countries, representing 131 schools serving more than 113,260 students. The survey instrument requested respondents to describe techniques they used to facilitate information literacy, their perceptions of their functions in the development of independent learners, and the training they received that…