This Texas plan to improve information and referral services in the area of developmental disabilities recommends an approach which focuses on providing improvements incrementally, spacing benefits over time, and periodically reassessing direction, alternatives, and costs/benefits. The plan stresses building a network which provides greater public…

Two companion studies addressing the information needs of the aging are discussed. Participants in the first study were 93 specialists in aging in four groups--library/information specialists who had achieved a reputation of working with the aging, educators/researchers in gerontology, policy-level administrators who were part of the governmental…

The current president of the American Society for Information Science shares his observations about the information industry, identifying positive and negative trends, and discusses the role ASIS can play in the continuing growth of the industry. (Author/CLB)

Explores the institutionalization of a fairly new Bureau of Consumer Services within the Pennsylvania Public Utility Commission. Using documentation and participant observation, this paper analyzes the Bureau's manipulation of symbols and the developing ceremonies of exchange that ensured the Bureau's growth and survival in an interorganizational…

This book highlights the importance of good financial and cost management in libraries and information centers to make best use of available resources, and illustrates how to maintain user services. The book applies current research and theory of financial management techniques to situations faced in libraries and information services. Eight…

The National Network of Principals' Centers is an organization established to foster the exchange of ideas and facilitate professional communication among the many principals' centers and leadership academies in the United States and internationally. This 1988/89 edition offers listings of colleagues in this field from over 39 states and 4 foreign…

Presents the steps used in developing a marketing plan for an abstracting and indexing service, based on the operating experiences of BioSciences Information Service. Organizational activities, measurements to be applied to the plan, media choices involved, and allocation of marketing funds are discussed. (Author/CLB)

This essay on the management of microcomputer use in organizations highlights problem areas associated with the central issue of control: acquisition of hardware and software, compatibility, security, data integrity, training, documentation, and the isolation factor. Establishment of a microcomputer information center for education, promotion,…

A review of the debate within the library profession concerning the changing role of libraries and fee based library services is followed by the presentation and discussion of an economic analysis of library services based on an indifference curve model. This model may be used to justify selected user fees. (CLB)

Several ways in which colleges and universities without direct access to the Internet can make use of its services are offered, including establishing an account with a commercial vendor, using inexpensive local providers, and connecting through nearby campuses. (MSE)

This article presents the University of New Hampshire's approach to ongoing training of computer users and argues that training is an investment with a large payoff. The article considers factors affecting training success; computer support; academic computing training; and administrative computing training, including developing a user services…

A national survey was conducted as part of the development of a planned information center on deafness at Gallaudet College. The survey examined information needs and services relating to hearing impairment, including areas of greatest information need and the possibility of liaison and exchanges with other organizations developing and…

Traditionally engineers are not heaviest users of information resources. This can be traced to lack of emphasis on information sources in engineering education. Failure to use available knowledge leads to reinventing the wheel and losing the race for technological superiority. Few U.S. universities offer formal courses in information resources in…

This article discusses the emergence of the client/server paradigm for the delivery of computer applications, its emergence in response to the proliferation of microcomputers and local area networks, the applicability of the model in academic institutions, and its implications for college campus information technology organizations. (Author/DB)

Experiences gained by the Documentation Center of the German Foundation for International Development have been used to develop this manual on the establishment of information and documentation centers. Guidelines are set forth for the orientation phase of the operation, beginning with a market analysis and consultation with experts in the field.…