Presents selected issues related to the development of universal service to networked information resources and services in a global networked environment. Defines universal service as a set of telecommunications services to which users should have access, including appropriate funding and interconnected public telecommunications infrastructure…

Public library services are being modified or changed by the Internet. Questions about how to evaluate and measure electronic services have become increasingly important. This article presents an analysis of some ways to create, define, and institute electronic network measures. (Author/AEF)

Explores several methods through which to evaluate statewide electronic networks, and discusses key issues and preliminary findings that affect the successful evaluation of statewide networked services. (Author/AEF)

Demonstrates the use of a descriptive assessment of an information policy initiative using the Government Information Locator Service (GILS) as an example. Techniques discussed include historical perspective, review of the key policy instrument, descriptive modeling, side-by-side analysis, review of related policy instruments, literature review,…

The purpose of this study is to identify users of Pennsylvania public libraries and determine their reasons for using the library. In addition, the study provides information describing the impacts and benefits to those users as a result of their contact with the public library. The objectives were to: (1) describe users in terms of their…

This report summarizes the findings, issues, and lessons learned from the Developing National Public Library and Statewide Network Statistics and Performance Measures study conducted between January 1999 and August 2000. The overall goal of the study was to develop a core set of national statistics and performance measures that librarians,…

Results of a national survey on public library outlet Internet connectivity reveal disparities in connectivity, public access provision, and speed of public access Internet services. Disparities have implications for future connectivity policy development like erate, state librarybased connectivity programs, and libraryinitiated connectivity…

This 1996 National Commission on Libraries and Information Science (NCLIS) survey gathered data from a national sample of public libraries concerning the current level of public library involvement with the Internet. The purpose of this study was to: (1) provide policymakers, researchers, and library professionals with longitudinal data that…

The purpose of this study was to obtain descriptive information about the nation's public library connectivity, use, and costs related to the Internet. The study gathered data from a national sample of public libraries from the period between May and July 1997. Unlike the 1994 and 1996 students, the 1997 study drew a new library sample that…

Focuses on a Web-based version of a national survey for the National Commission on Libraries and Information Science (NCLIS) of public library involvement with the Internet. Describes the procedures used to develop the Web-based questionnaire, identifies issues concerning Web-based research, and presents recommendations for the future…

Presents results of a study undertaken for the state library of Maryland to develop a process for the development of a Maryland Digital Public Library. Highlights include planning; management; implementation requirements; networked environments; technical infrastructure issues; collection development; standards; information content; information…

Presents an evaluation of the OnLine at PA Libraries (1996-97) Internet-based information services and resources project for Pennsylvania residents. The project provided a statewide demonstration to improve public library services; connect public libraries to the Internet; provide a range of new services and resources to their communities; and…