Information design--incorporating research in graphic design, typography, visualization, and usability--is a user experience practice directly applicable to contemporary museums, libraries, and archives. Information design principles and guidelines improve engagement at every point of service, effectively and efficiently complementing the mission…

This short article reflects on 'public switching' as a methodology for research on public perspectives on potential responses to the climate crisis. There have been recent calls for early public engagement with potentially controversial science and technology. Such 'upstream' engagement is often conducted by those close to the science, presenting…

Brittany Brannon is an MLIS candidate in the School of Library and Information Science at Kent State University. In this essay, she makes an argument for incorporating a rhetorical approach when assisting students with their information seeking and use. A rhetorical approach focuses on how the student will use the information they seek, and thus…

This article identifies information provision services in emergency settings using Zambia as a case study by identifying innovative ways of providing library and information services. The thrust of the article is to analyze information management practices of organizations that work within refugee camps and how they take specific cognizance of the…

"Cloud computing" is currently the "buzzword" in the Information Technology field. Cloud computing facilitates convenient access to information and software resources as well as easy storage and sharing of files and data, without the end users being aware of the details of the computing technology behind the process. This…

Purpose: Online information vendors currently offer a variety of additional services; among these are alert services which present requested information on recent publications to registered users. This paper aims to investigate a variety of alert services provided by four online information vendors. Design/methodology/approach: A comparison of the…

This paper considers some of the factors that affect learning technology specifications and standards development and how they have changed in 2010 versus 1995. Three factors are considered: The evolving learning technology standards development environment; the state of mainstream adoption of learning technology; and the context of global…

Purpose: Information sharing is a relatively unexplored part of the information behaviour. The aim of this paper is to examine the research on the concept, as it appears in other bodies of literature and to draw out the key variables that appear to influence information sharing in different contexts. Methods: A literature review was carried out…

The web 2.0 has already penetrated the learning environment of students ubiquitously. This dissemination of online services into tertiary education has led to constant changes in students' learning and study behaviour. Students use services such as Google and Wikipedia most often not only during free time but also for learning. At the same…

Purpose: This paper seeks to describe a personal recommendation service (PRS) involving an innovative hybrid recommendation method suitable for deployment in a large-scale multimedia user environment. Design/methodology/approach: The proposed hybrid method partitions content and user into segments and executes association rule mining,…

Health"Insite" is the Australian Government's Internet gateway to reliable health information online, providing access to over 15,000 information items on the websites of more than 80 approved information partners. The gateway provides a variety of searching and browsing options to assist users to find information on a wide range of…

The Future Voices in Public Services column is a forum for students in graduate library and information science programs to discuss key issues they see in academic library public services, to envision what they feel librarians in public service have to offer to academia, to tell us of their visions for the profession, or to tell us of research…

This case study provides an illustration of the heuristic practices of a high-performing research department, which in turn, will help build much needed models applicable in the context of large urban districts. This case study examines the accountability, planning, evaluation, testing, and research functions of a research department in a large…

It is easy to lament the shortcomings of traditional online public access catalogs (OPACs) in the Google Age. Users cannot, for example, usually input a snippet of a long-forgotten pop song's chorus into an online library catalog and almost instantly retrieve a relevant result along with hundreds of other options. On the other hand, should OPACs…

This paper looks at criteria on how education service providers' websites could benefit their potential students from overseas. Effective design of education website is important as web users are typically fastidious and want information fast--this serves as the background of this study. The study focuses on three selected education institutions'…