Libraries have found themselves overtaken by commercial entities providing open, unmediated information services, causing debate about the future of libraries. It has been argued that in order to stay relevant, libraries must undertake a fundamental shift towards a new focus on engaging with clients. At University of Technology, Sydney (UTS)…

Argues that changes in profession of librarianship reflect general changes in knowledge and work that are due to differentiation and structuralization of the subject disciplines. Introduction of automation, provision of information services that define user in terms of abstract categories, and orientation in school librarianship are highlighted.…

Paul Ricoeur's narrative theory, when combined with the social theory of Pierre Bourdieu, fosters a fresh perspective on the debate about the language of business and its influence in librarianship. It is suggested that narratives about readers hold promise because they capture the active nature of reading. (Author)