The need for information services offers institutional researchers with experience in systems design, data management, and analysis an opportunity to study the key issue involved in providing this service to the campus administrative community. The case of the University of Kansas is described. (Author/MLW)

Computing began at Rice University with the first computer project on campus about 1958. In 1960 a computer center was formed. Today's Institute for Computer Services and Applications serves Rice administration, departments, faculty, and students by writing systems, maintaining files, entering data, retrieving information, etc. (MLW)

Discusses the management perspectives of the transition to distributed support services for information technology at Rice University (Texas), focusing on the implementation process, changes that were required in migrating from a strong centralized organization to a distributed model, and the challenges encountered in the implementation. (MDM)

Progress toward the goal of improved service to students through administrative systems can be achieved in many ways. Some suggestions include review current projects and existing systems, make service to students a systems department priority, publicize good systems, obtain student input in project planning, and utilize new technology. (MLW)

The position of vice president for information services and what it signals in terms of the institution's direction are explored. Kinds of institutions that need a chief information officer, the right time to hire one, what the job description should look like, and how to guard against unrealistic expectations are described. (Author/MLW)

This article presents the University of New Hampshire's approach to ongoing training of computer users and argues that training is an investment with a large payoff. The article considers factors affecting training success; computer support; academic computing training; and administrative computing training, including developing a user services…

The computing at Brown University was formalized in 1960. Computing history, current university computing, and a description of the Institute for Research in Information and Scholarship are discussed. The installation of a broadband communications network (BRUNET) was recently completed. (MLW)

At Clemson University, requests from individual departments for specialized data processing services are increasing. Avenues taken by the division of administrative programing services to respond to department requests include: expanding availability of existing data retrieval and restricting new development to areas of general use by all…

Two years after the issue of CAUSE/EDUCOM guidelines, only two of the six regional accrediting associations--the Western Association of Schools and Colleges and the Southern Association of Colleges and Schools--make significant references to information technology resources as part of their standards/criteria for institutional accreditation. (MLW)

In an age of chaos and uncertainty in computing services delivery, the best marketing strategy that can be adopted is concern for user constituencies and the long range solutions to their problems. (MLW)

A good security system enables access and protects information from damage or tampering, but the most important aspects of a security system aren't technical. A security procedures manual addresses the human element of computer security. (MLW)

Although information systems developers are encouraged to adopt a client/server orientation, systems architectures and tools are still evolving. Successful applications must be built on standards and a well-defined system architecture, and data administration issues must be addressed. Key management concerns for colleges and universities are…

Seeking alternative revenue sources, the University of Hartford (Connecticut) established a fee-based electronic information service for off-campus clients. After two years of pilot projects, market research, product identification and redesign, diverse marketing strategies, and financial investment, the service was not yielding anticipated…

This article discusses the emergence of the client/server paradigm for the delivery of computer applications, its emergence in response to the proliferation of microcomputers and local area networks, the applicability of the model in academic institutions, and its implications for college campus information technology organizations. (Author/DB)

The computing and information services (CIS) organization includes administrative computing, academic computing, and networking and has three divisions: computing services, development services, and information services. Other computing activities include Health Sciences, Humanities Computing Center, and Department of Computer Science and Systems.…