Explains the development of WAP (wireless application protocol), how it works, and what the major advantages and disadvantages are, especially when applied to the use of information. Topics include standardization; mobile communications; the effect of WAP on business tools, electronic commerce, and information services; consumers; corporate users;…

Argues that information management calls for development of an organizational strategy that encompasses users, information resources, and the available and appropriate technology. Discussion of factors involved includes the nature of information and information resources, variance in information usage, and guidelines for developing a strategy to…