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Peer reviewedMiller, Connie; Tegler, Patricia – Library Quarterly, 1988
Reports the results of a study comparing the performance of commercial document suppliers with the performance of traditional interlibrary loan. The discussion covers comparisons of speed, cost, the effect of publication characteristics on speed and cost, and success rates, as well as implications of the findings for interlibrary loan services.…
Descriptors: Academic Libraries, Business, Comparative Analysis, Cost Effectiveness
