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Giannini, Tula – Proceedings of the ASIS Annual Meeting, 1999
Compares the traditional model of the reference interview with a new model based on online information process. Findings offer new perspectives on the reference interview process and lend support to the adoption of a new reference model which shifts its venue from a person to person process, to one in which information itself provides the platform…
Descriptors: Computer Mediated Communication, Information Retrieval, Information Services, Interaction
Ackerman, Ernest – 1997
This book emphasizes how to use Netscape Navigator to access the World Wide Web and associated resources and services in a step-by-step, organized manner. Chapters include -- Chapter 1: Introduction to the World Wide Web and the Internet; Chapter 2: Using a Web Browser; Chapter 3: The Basics of Electronic Mail and Using Netscape Email; Chapter 4:…
Descriptors: Access to Information, Computer Mediated Communication, Electronic Mail, Information Retrieval
Iyer, Hemalata, Ed. – 2002
This volume centers broadly on information support services for distance education. The articles in this book can be categorized into two areas: access to information resources for distance learners, and studies of distance learning programs. Contents include: "The Challenges and Benefits of Asynchronous Learning Networks" (Daphne…
Descriptors: Access to Information, Computer Mediated Communication, Distance Education, Educational Resources
Budzik, Jay; Hammond, Kristian – Proceedings of the ASIS Annual Meeting, 1999
Presents an overview of "Q&A," a Web-based question-answering system that mediates interactions between an expert and a question-asking user. Discusses the system's components and features; details of the implementation; evaluation; and future work. (AEF)
Descriptors: Computer Mediated Communication, Computer System Design, Information Retrieval, Information Seeking
Aversa, Elizabeth, Ed.; Manley, Cynthia, Ed. – 2001
The theme of the 2001 "ASIST" (American Society for Information Science and Technology) annual conference is "Information in a Networked World," which covers a broad range of theory and practice in information science. The program includes 52 refereed papers, 46 SIG and panel sessions, and 33 poster presentations. Topics include: digital…
Descriptors: Access to Information, Computer Mediated Communication, Computer Oriented Programs, Electronic Libraries