Two articles describe computerized reference systems created for college libraries in New York (Cornell and SUNY Binghamton) and at the University of Virginia, respectively. (TE)

This paper describes work aimed at catering the content of World Wide Web (WWW) pages to the needs of different users, including elderly people and users with vision and motor impairments. An overview is provided of the AVANTI system, a European WWW-based tourist information system that adapts Web pages to each user's individual needs before…

Introduces Information Management Assistants (IMAs). Presents work on an architecture for this class of system, and progress in implementing Watson, a prototype of such a system. Watson observes users in word processing and Web browsing applications and uses a simple model of the user's tasks, knowledge of term importance, and an understanding of…

This paper looks at criteria on how education service providers' websites could benefit their potential students from overseas. Effective design of education website is important as web users are typically fastidious and want information fast--this serves as the background of this study. The study focuses on three selected education institutions'…

Discusses the developers/development, maintainers, and users of the digital collection on peaceful uses of nuclear energy, produced by the International Nuclear Information System (INIS) of the International Atomic Energy Agency (IAEA). Sensitive to users in both developing and highly developed countries, this system provides closer linkage…

Presents an overview of the security architecture of the IP multimedia core network subsystem (IMS) of the third generation mobile system, known in Europe as UMTS. Discusses IMS security requirements; IMS security architecture; authentication between IMS user and home network; integrity and confidentiality for IMS signalling; and future aspects of…

Extends a theoretical framework for designing effective information services by synthesizing and integrating theory and research derived from multiple approaches in the social and behavioral sciences. These frameworks are applied to develop general design strategies and principles for information systems and services that rely on complex…

Based on experiences of the Vigo County Public Library in Terre Haute, Indiana, this article outlines ways libraries can attract patrons to their Web sites and features that can keep them returning. Discusses marketing and publicity; basic content and special sources and services; attractive and easy-to-use site design; good Web site maintenance;…

Proposes a framework for the design of a full function workstation for information retrieval based on study of information seeking behavior. A large amount of local storage of the CD-ROM jukebox variety and full networking capability to both local and external databases are identified as requirements of the prototype. (MES)

Describes an approach outlined by sciences and engineering librarians at the University of California, Santa Barbara to attract users--specifically graduate students and faculty--to the available online databases and services. The strategy focused on the essentials of planning, preparation and publicity, presentation, and post-workshop evaluation.…

Examines visual information needs as expressed in users' Web image queries; the data set consisted of 1,025,908 sequential queries from 211,058 users of EXCITE, a major Internet search service. Provides data on: image queries, image search sessions, and image terms. Discusses implications for the development of models for visual information…

Librarians providing information services electronically must create useful information systems. This article illustrates that the effectiveness of an information system is characterized by its readability, browsability, searchability, and interactive assistance. Describes the concept of interactive assistance and how it relates to information…

The need for information systems to support the dissemination and reuse of educational resources has sparked a number of large-scale digital library efforts. This article describes usability findings from one such project--the Digital Library for Earth System Education (DLESE)--focusing on its role in the process of educational resource reuse.…

Presents results from a study of three federal government statistical Web sites. Objectives were to determine who uses these services, types of tasks brought to the sites, strategies used for finding statistical information, and to make recommendations for design improvements. (Author/AEF)

There are a variety of reasons which prevent users from making the most of information products. The practitioner must keep current with the myriad of information sources available and try to stay aware of changes in coverage. This paper categorizes the types of data in a large financial institution as follows: press sources, mergers and…