In the fall and winter of 2020, New America embarked on a snapshot study to gather data on how--or if--people were discovering, accessing, and using their public libraries during the COVID-19 pandemic, with a focus on materials that libraries made available online. Our findings, which include data from a national survey of 2,620 people, highlight…

Since the early 1990s, Carl Malamud has made it his business to return to the public what is rightfully theirs: free access to public information. Despite legislation that mandates such access to government information, some categories of information have been excluded, notable among them court opinions (with the exception of the U.S. Supreme…

Scholarship conducted in an increasingly online environment requires the services of a trusted third party in order to ensure that scholarly communication remains reliably accessible and applicable over the longer term. The library, by virtue of its most fundamental values and attributes, is probably better suited at this time than other…

Describes the characteristics and roles of traditional libraries and information services, and examines predictions about their future. Analyzes recent models of the electronic or digital library, and describes the concept of the hybrid library. On this basis, develops a generic model of the library, using that term in its broadest sense.…

Discusses four megatrends from John Naisbitt's book--"Megatrends"--which have particular relevance to the electronic library: shift from industrial to information society; need to balance high-tech with high-touch; focus on self-help over institutional help; and change in organizational structures from pyramid hierarchies to networks.…

Describes the University of Washington Digital Libraries Initiative that provides the context for effective collaboration among faculty, engineers, students, and librarians for the creation, use, and investigation of electronic information services, resources, and systems developed from a users' perspective. Also explains an image-archiving…

Describes the Lippincott Library (Warton School, Philadelphia, Pennsylvania) online chat reference service for students/faculty/staff to ask questions through chat and get an immediate response using a commercial service provided by LivePerson. LivePerson is a real-time text interface between the user who seeks information and the operator…

Discusses five different shifts that characterize the transitional nature of today's libraries and examines the extent to which college students agree in interpreting the term, "library use." Findings suggest that the notion of the library as a "space" is better agreed upon than the notion of the library as a "store" or "service." (Author/AEF)

Libraries should be active participants in knowledge production, and should develop classificatory structures that support the needs of a diverse information ecology consisting of a complex web of interacting agents, users, and technologies. Within such an information ecology, a classificatory structure cannot follow a one-size-fits-all paradigm,…

Describes the ResIDe Electronic Reserve at the University of the West of England (UWE), Bristol, an example of an electronic reserve that has been addressing many access problems and supporting different teaching/learning initiatives. Discusses new roles for the ResIDe electronic library, electronic information management, new librarian roles, and…

Presents the digital age challenge of tailoring information technologies to support activities of individual communities of users, while creating a globally distributed information infrastructure enabling systems and services to interoperate. Examines: "What is a digital collection?""What is a library?""What is a…

Examines recent trends that will have a significant impact on how virtual library services are designed and implemented in the future. Discusses end-user instruction; staff training and professional development; database design; the metadata movement and the Dublin Core; and changing roles of librarians and library services. (AEF)

This paper contrasts monologic and dialogic World Wide Web services in a library context. The first section contrasts monologic and dialogic ways of understanding human nature and the way knowledge is constructed. The second section describes the dialogic nature and potential of the Web, including intranets as dialogic spaces and the dialog…

Librarians cannot distribute their collections electronically until the problems of intellectual property and free-and-equal access are resolved. Libraries must overcome restrictions of "virtual libraries" thereby making copyrighted texts freely available. Libraries must be promoted as places where readers freely consult both copyrighted…

Identifies basic concepts of a networked digital library and the effects on traditional information service and formats. Describes selected projects in information automation and delivery. Highlights research projects at six universities concerned with digitizing information to be made available via communication networks. Discusses the role of…