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Showing 1 to 15 of 32 results Save | Export
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Anderson, Hattie T. – Special Libraries, 1981
Describes a special reference service that supports administrative, planning, management, and technical levels of an organization operating within the research and development and major systems acquisition environment. More than 15 references are cited. (Author/FM)
Descriptors: Information Needs, Information Services, Library Role, Reference Services
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Baker, Sharon L.; Ruey, Ellen Dew – RQ, 1988
This study explored the relationship between expanded information and referral (I&R) services and traditional reference services in public libraries in North Carolina. Results show librarians feel I&R services should be limited to those closely related to traditional reference services. Other I&R services typically provided by social…
Descriptors: Information Services, Library Role, Library Services, Library Surveys
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Gothberg, Helen M. – RQ, 1973
If the library is to serve a communication function, we need not only to gain further insight into the nature and pattern of the interpersonal encounter through scholarly research, but also to have a clearly defined notion of the library's role in today's rapidly changing society. (38 references) (Author)
Descriptors: Communication (Thought Transfer), Communication Problems, Information Services, Librarians
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Burton, Hilary D. – Special Libraries, 1973
The effects of personal systems on formal library and secondary information services use are analyzed. Conclusions are that personal information systems are not personalized libraries;'' formal library services should concentrate on developing complimentary programs. (9 references) (Author)
Descriptors: Information Retrieval, Information Services, Information Sources, Information Systems
Thomsen, Elizabeth – 1999
This book has three purposes: to provide a perspective for looking at how traditional reference service "fits" in with new trends and issues; to document the myriad ways in which day-to-day library services are being transformed by changes in technology, culture, and staffing; and to offer guidance and advice for evolving reference services to…
Descriptors: Information Services, Information Technology, Librarians, Library Collections
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Nardi, Bonnie A. – Reference & User Services Quarterly, 1998
Presents case studies on information ecology. Includes a chapter on librarians as "keystone species" in that they are very critical to the functioning of the ecology. Discusses the massive amounts of information available on the Internet and the role of librarians. Cites the need for Librarians to be more proactive in their local…
Descriptors: Case Studies, Ecology, Information Dissemination, Information Services
Rosnak, Theodore – Wilson Library Bulletin, 1986
This essay addresses access to information through the use of computer networking systems. Highlights include national commercial networks, bulletin board systems, cautionary notes on networking, the role of the public library in providing a link between the computer and the public, and maximizing access and efficiency through library services.…
Descriptors: Computer Oriented Programs, Information Networks, Information Science, Information Services
Sager, Donald J. – Library Journal, 1973
A case study of one metropolitan Library's experience with cable television communications is reported in this article. (Author)
Descriptors: Cable Television, Case Studies, Educational Television, Information Services
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Neill, S. D. – Canadian Library Journal, 1985
Argues that in an age of information overload, the public library role is to promote books and reading and warns that public libraries that focus on technologies and information services will become cogs in the engine of material progress rather than fulfilling their role as sources of knowledge. (19 references) (EJS)
Descriptors: Books, Information Services, Library Materials, Library Role
Kuhlthau, Carol C. – Proceedings of the ASIS Annual Meeting, 1996
Examines patterns of uncertainty, complexity, and process in the perceptions of information users from different work environments. Zone intervention based on Vygotsky's concept of the zone of proximal development is presented. A study with two early career professionals showed need for a more interactive, collaborative role for the library…
Descriptors: Information Science, Information Services, Library Role, Media Specialists
Shipman, Jean; Homan, Michael – Library Journal, 2003
Discusses how librarians in the new role of "informationist" can help doctors and researches of medical information. Describes existing models of the informationist; potential benefits of working across professional boundaries outside the library; professional requirements; and unresolved issues for the new role, including potential…
Descriptors: Certification, Information Scientists, Information Services, Library Development
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Kresh, Diane; Arret, Linda – Reference & User Services Quarterly, 1998
Reflects on issues raised at the Library of Congress Institute on "Reference Service in a Digital Age." Discusses technology-oriented changes at the Library of Congress; the changing reference service model; collaborative partnerships; staff training; and the role of the reference librarian in the digital environment. (AEF)
Descriptors: Change, Cooperative Programs, Information Services, Information Technology
Eichler, Linda; Halperin, Michael – EContent, 2000
Describes the Lippincott Library (Warton School, Philadelphia, Pennsylvania) online chat reference service for students/faculty/staff to ask questions through chat and get an immediate response using a commercial service provided by LivePerson. LivePerson is a real-time text interface between the user who seeks information and the operator…
Descriptors: Computer Software, Electronic Libraries, Information Services, Library Role
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Koyama, Janice T. – Reference & User Services Quarterly, 1998
Discusses issues raised by the development of remote reference. Two scenarios are proposed: (1) how Internet users and their information-seeking behavior challenge the traditional reference service model, its value system, and the librarian role in that model, and (2) a model of close linkages between librarians and users engaged as partners along…
Descriptors: Computer Mediated Communication, Information Seeking, Information Services, Information Systems
Mashuda, Nancy A. – 1980
This study surveys the current involvement of public libraries in the provision of information and referral services to the communities they serve. Data were gathered via questionnaire from 125 public libraries nationwide to ascertain their level of involvement in advocacy, case management or tracking, direct client interviewing, escort services,…
Descriptors: Bibliographies, Community Information Services, Information Services, Library Role
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