Physical, economic, technical, and social constraints are analyzed in the case of the online vendor, and each component in the chain is considered separately. The user's problems are analyzed from the viewpoint of both the intermediary and the end user, and the effect of the changeover to a new system is considered. (Author)

This document reports on the e-mail-based question and answer services (digital reference) that the Department of Education offers to customers. The report is presented in five sections. Section 1, "Introduction," outlines the research goals which were to: analyze current processes, procedures and problems; suggest solutions for…

Discusses the design and organization of the Automated Information Centre, a centralized automated scientific and technical information service established within the main organ of Bulgaria's National System for Scientific and Technical Information, with UNESCO and United Nations Development Program assistance. Problems and perspectives for…

Experiences gained by the Documentation Center of the German Foundation for International Development have been used to develop this manual on the establishment of information and documentation centers. Guidelines are set forth for the orientation phase of the operation, beginning with a market analysis and consultation with experts in the field.…

This report covers Phase IIB (1 January 1971 to 30 June 1972) of the development of a campus-based Center for Information Services (CIS) at the University of California at Los Angeles (UCLA). Activities during this phase included completion of the design and programming details of the software system, development of a prototype of the software…

This guide offers an overview of important areas in operating a disability-related information and referral center (I&R) and contains many design and management suggestions. The guide is written for individuals operating or designing a "grassroots" information and referral center with only a few employees but a fair number of…

This paper describes the Loyola Center for Educational Improvement's (LCEI) effort to develop a clearinghouse on mastery learning (CML) which would serve as a depository for conceptual and research documents on mastery learning, competency-based education, instructional design, and other related topics. The nature of the clearinghouse is defined…

Performed under the guidance of the Connecticut State Library and the Connecticut State Library Research Advisory Committee, this study includes (1) a survey of Connecticut librarians and library users to evaluate the need for a Library Research Center, (2) a design concept for a proposed operational system and a plan for its implementation, and…

California's Vocational and Occupational Information Center for Educators (VOICE), which provides instructors, administrators, and others involved in planning and operating vocational education programs with a variety of resources for improving instruction, is examined. The authors discuss access to this database, computer searches, consultant…

Describes efforts to assess the information needs of the Humphrey Institute of Public Affairs at the University of Minnesota prior to developing the Integrated Information Center (IIC). Discussion covers client groups to be served by the IIC, information requirements of the department, and assessments of current and future information technology…

Traces the development of a new library/information center at the headquarters of the Aluminum Association, Inc., from the original idea through the first year's activities and accomplishments. Topics addressed include setting priorities, budgeting, establishing services, and selecting a computer based management system. Special library standards…

Discusses three configurations that were developed for the Integrated Information Center (IIC) at the University of Minnesota. These configurations--basic, intermediate, and advanced--represent increasing sophistication of support capabilities, increasing costs, and possible stages of implementation, depending on the requirements of the academic…

This report describes the 3 years of operation of the Special Education Software Center (Menlo Park, California), implemented with federal funding by SRI International, LINC Resources Inc., and the Council for Exceptional Children. The report describes activities of the Center and portrays, from the patterns of information requests received by the…

The Northeast Academic Science Information Center (NASIC) was developed to promote the increased and more effective use of machine-readable bibliographic information resources to support the information needs of the academic research community of the Northeast. NASIC was involved with the continued testing and evaluation of available…

Activities to date are summarized in connection with a plan to establish an information research facility for the School of Education at the University of British Columbia. During an exploratory year, issues investigated included offering an experimental course in information systems in education; design and economic questions related to making…