This article reports on the third phase of a project studying the integration of information behavior theories and concepts into professional education for reference and information service (RIS). It also provides a synthesis of the results of all studies in the project, including a syllabus study, an interview study, and the survey. Results of…

To better understand the value of current information services and to forecast the evolving information and data management needs of researchers, a study was conducted at two research-intensive universities. The methodology and planning framework applied by health science librarians at Emory University and The Ohio State University focused on…

Library quality is no longer evaluated solely on the value of its collections, as user perceptions of service quality play an increasingly important role in defining overall library value. This paper presents a retooling of the LibQUAL+ survey instrument, blending the gap measurement model with perceptual congruence model studies from information…

Mobile technologies such as iPhone apps make it possible for learners to freely access course content management systems, library Web sites, as well as reference services from anywhere, anytime. This paper reviewed the current status of mobile learning and suggested possible factors influencing the use of mobile apps in online learning. The author…

The Visegrad group comprises four countries: the Czech Republic, Hungary, Poland and Slovakia. The literature on information literacy, mainly in the respective national languages, and the development of initiatives are presented in this paper. The situation in each country is discussed separately, followed by a short discussion of similarities and…

Having a child come into the library--whether on his/her very first visit or one of many visits--means that school librarians have the incredible privilege--and responsibility--to make that child feel welcome and to support his/her learning process in every way they possibly can. Whether a child is officially labeled as being "differently able"…

Over the past decade, there has been a change in the citizen-government relationship. Citizens have moved from a traditional face-to-face communication with their government, to an electronic interaction through the use of e-government systems. Emerging technology has enabled citizens to communicate with their government remotely. However, trust…

This article describes the need for rethinking resource sharing to offer both library users and nonlibrary users options to obtain the material they seek from both libraries and commerical sources. The article discusses several programs that are emerging including the "GoGetter" function, the Rethinking Resource Sharing Manifesto, user needs, and…

Describes an applied research project which builds on a perceived need for community information and through exploiting the professional know-how of library science, takes the initiative in inventing and designing an information product and service to meet that need. Discusses cooperative planning and describes seven main components of the work.…

Discusses the impact of home use of electronic information sources, such as the Internet, on traditional library services. Suggests that librarians should devote themselves to how people seek, organize, and consume information. Describes 21st century strategies to help libraries use traditional information services combined with computer…

The purpose of this study was to explore and investigate the ways faculty at The School of Information Studies at Syracuse University use Networked Information Sources and Services to support their service tasks. Library and Information Sciences faculty were chosen as the population for this study. The study aimed to answer the following…

Addresses issues regarding the design of electronic community information services and user preferences for information services. Presents results of surveying 80 Wisconsin residents about their community information needs. The following community information needs were identified: library services, local government and banking, local calendars of…

Two companion studies addressing the information needs of the aging are discussed. Participants in the first study were 93 specialists in aging in four groups--library/information specialists who had achieved a reputation of working with the aging, educators/researchers in gerontology, policy-level administrators who were part of the governmental…

The Internet, no longer solely the domain of scientists and network engineers, is expanding rapidly to serve a diverse community of business professionals. Those marketing Internet services to these decision makers must practice the ancient art of salesmanship in a complex technological environment. Crucial is knowledge of Internet opportunities,…

The first paper discusses the factors involved in a decision to provide document delivery services, including user needs, competitive climate, business potential, fit with current business, and logistics of providing the service. The second reviews the kinds of additional products that can be developed as a byproduct of conventional database…