This paper presents data and discusses: (1) the procedures used in the preparation and delivery of eight computer-produced bibliographies, (2) the benefits of using them, (3) the costs in dollars, librarians, and time, (4) the possible operational problems, (5) suggested improvements, (6) additional uses, and (7) questions concerning service…

Four articles address traditional mediation in library services, including the librarian as mediator, the reference librarian as information intermediary, recommitment to patrons' information needs, and mediation in reference service to extend patron success. (87 references) (LRW)

Describes the automated access and Internet resources menu used by the reference department at Saginaw Valley State University (Michigan) library. Resources selected for the menu, including online catalogs, online databases, Internet access, and miscellaneous resources, are described. The access process, based on PROCOMM Plus software, is…

SCORPIO (Subject Content-Oriented Retriever for Processing Information On-line), a set of computer programs developed by the Library of Congress for use by the Library Library's staff, is described. Intended as a users guide for those not trained in data processing, this document presents the system's general characteristics together with a…