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Tee, Lim Huck; Fong, Tang Wan – International Library Review, 1973
Penang, Malaysia is undergoing rapid industrialization to stimulate its economy. A survey was conducted to determine what technical, scientific, and commercial information sources were available. Areas covered in the survey were library facilities, journals, commercial reference works and audio-visual materials. (DH)
Descriptors: Information Sources, Library Collections, Library Services, Library Surveys

King, Geraldine B.; Berry, Rachel – 1973
This pilot study was conducted to evaluate the telephone reference service of a university library. Questions were called in by volunteers to several different divisions of the library to try to determine: (a) factual accuracy of responses, (b) level of interviewing by the staff person, and (c) attitude of the staff person. Results of the study…
Descriptors: College Libraries, Evaluation, Evaluation Methods, Information Seeking