This case study research followed the two-year transition of a medium-sized manufacturing firm towards a service-oriented enterprise. A service-oriented enterprise is an emerging architecture of the firm that leverages the paradigm of services computing to integrate the capabilities of the firm with the complementary competencies of business…

Discusses the technological changes that will necessitate the prospective conversion of library data over the next decade and addresses the problems of converting data from obsolete personal computers to newer models that feature radically different operating systems. Three case studies are used to illustrate possible scenarios. (11 references)…