Presents the decisions behind the closing of the main card catalog at University of Toronto Library and the procedures, problems, and costs involved in converting the catalog to an on-line system. User orientation to the conversion, including microform catalogs, training procedures, and use patterns are also discussed. (CWM)

Outlines five areas to which standards of professionalism to enhance the public service of microform collections must apply: microform management policy; the microforms librarians; physical environment and equipment; bibliographic control and access (microform collection guides); and promotion of microform use (bibliographic instruction). Five…