The pet care service industry is booming. The U.S. Census Bureau (2019) recorded pet service industry payroll numbers at almost $11.2 billion (excluding veterinarian services). In this teaching case, Mark, the owner of a successful dog boarding business, is looking to capitalize on that growth as he expands his customer demographic to welcome cats…

This case provides an opportunity for classroom discussion of ethical issues addressed by computing technologists and the Association of Computing Machinery (ACM) Code of Ethics as the authors describe a recent lawsuit brought against Sutter Health. Security issues, data breaches and compliance with industry privacy rules are common concerns for…

Many small organizations sponsor events and activities that could benefit from the data management and reporting capabilities provided through a centralized database. However, many of those organizations do not have the budget to afford a commercial solution or an on-going subscription to a cloud-based solution for a small scope event with limited…

The "Piranha Solution"® is a complex and valuable integrated chemical supply inventory management system protected as a trade secret by its asset holder, the Confluence Corporation. The "Piranha" program is the lifeblood of the corporation's growth and success in the chemical supply industry. A common definition of "trade…

The demand for college graduates with skills in big data analysis is on the rise. Employers in all industry sectors have found significant value in analyzing both separate and combined data streams. However, news reports continue to script headlines drawing attention to data improprieties, privacy breaches and identity theft. While data privacy is…

Coastal Pacific Doctor Associates (CPDA) is a multi-physician medical practice located along the west coast. CPDA decided to replace their inadequate and outdated medical office system during a time of tremendous restructuring in the medical software industry. In their impatience, CPDA chose an electronic medical record (EMR) and practice…

The release of the IS2010 Model Curriculum has triggered review of existing Information Systems (IS) programs. It also provides an opportunity to replace low enrollment IS programs with flexible ones that focus on specific application domains. In this paper, the authors present a case study of their redesigned Computer Information Systems (CIS)…

Capstone courses in MIS, CIS and CS programs are commonly incorporated into curriculum these days as they can be used effectively to assess several program objectives. In this paper, the authors discuss the usefulness of a combined Capstone Experience class consisting of CS/CIS and MIS students. The authors point out how this class provided…

As part of the introductory level management information systems (MIS) course, faculty are asked to introduce the students to MIS concepts as well as to help them develop technology-related skills benefitting them in their course work and beyond. However, with a vast array of MIS topics that could be covered and class time at a premium, it is…

The growing demand for verification that students are, indeed, learning what they need to learn is driving institutions and programs to develop tools for assessing the level of knowledge and skills of their graduating students. One such tool, the Information Systems Analyst (ISA) certification, is a recently developed instrument for measuring…