This compilation of miscellaneous information about the San Mateo Educational Resources Center (SMERC) was designed as a reference tool for SMERC linking agents, i.e., SMERC-trained personnel responsible for explaining their center's information services to subscribing agencies. It contains SMERC subscription information: listings of resources and…

Lockheed has undertaken Project DIALIB to determine whether online retrieval services could be useful to the general public, and if the public library could serve as the linking agent for these services. As part of the study, DIALOG, Lockheed's online reference retrieval system, has been made available to the public through four public libraries…

This exploratory investigation of the process of defining the information needs of computer users and the impact of that process on information retrieval focuses on communication problems. Six sites were visited that used computers to process data or to provide information, including the California Department of Transportation, the California…