Presents an approach to using online sources of information for competitor intelligence (i.e., monitoring industry and tracking activities of competitors); identifies principal sources; and suggests some ways of making use of online databases. Types and sources of information and sources and database charts are appended. Eight references are…

This article illustrates how Lotus 1-2-3 software can be used to create graphs using downloaded online searches as raw material, notes most commands applied, and outlines three required steps: downloading, importing the downloading file into the worksheet, and making graphs. An example in bibliometrics and sample graphs are included. (EJS)

This chapter describes how ERIC addresses the problems resulting from four conditions that make it unique in the indexing field: (1) its subject area includes a wide range of subspecialists; (2) its clientele is extremely diverse; (3) it has a dual retrieval purpose--for both manual and computer access; and (4) its retrieval is challenged by the…

This last of a five-part series on using the IBM personal computer for online searching highlights a brief review, search process, making the connection, switching between screens and modes, online transaction, capture buffer controls, coping with options, function keys, script files, processing downloaded information, note to TELEX users, and…