Organizations are keenly interested in employees trained in business analysis and robotic process automation. This is because those methods are growing in demand for improving efficiency in business processes. Business students exiting college must understand how to map out business processes and implement automation fundamentals to be competitive…

Student learning benefits from individual support and feedback. This type of support does not scale well especially in large classes. A system was built to automate the delivery of individual support and feedback on Excel assignments in information systems and analytics courses. The system embeds instructional scaffolding in the distributed…

This paper presents a novel approach to designing an online, open-source course in systems librarianship, an area of librarianship that may be perceived as complex and intimidating because of the technologies involved. The course design focuses on making systems librarianship more approachable for library and information science students who may…

Recently, The City College of New York (CCNY) libraries engaged in a collaborative project to transfer the bibliographic holdings for textbook course reserves to a new module when their integrated library systems, the Ex Libris Aleph Integrated Library System, underwent a system upgrade. In this article, the Chief of Circulation and the Chief of…

As communicated via a November 2017 memo (see ED610130), the Vermont Agency of Education (AOE), in collaboration with their implementation vendor Houghton Mifflin Harcourt (HMH), has been working to finalize the design, development, and testing of a Statewide Longitudinal Data System (SLDS). Through its Vertical Reporting processes, the SLDS will…

The Washington State Department of Early Learning (DEL), in collaboration with the Department of Social and Health Services (DSHS), submits this preliminary report to detail quality control measures in the Working Connections Child Care (WCCC) program. This report highlights existing quality control measures and efforts in reducing overpayments…

Purpose: ABCD is a web-based open and free software suite for library management derived from the UNESCO CDS/ISIS software technology. The first version was launched officially in December 2009 with a MARC 21 bibliographic format database. This paper aims to detail the building of the UNIMARC bibliographic format database for ABCD.…

The author, a digital access architect in the information systems department of the Orange County Library System in Florida, was given the challenge of creating a library mobile app around the 2009 holiday season. At that time, Sheri Chambers, digital content manager in the information systems department, and Debbie Moss, assistant director of the…

Academic, government, and corporate librarians organize and leverage internal resources and content through institutional repositories and library catalogs. Getting more value and usage from the content they license is a key goal. However, the ever-growing amount of content and shifting user demands for new materials or features has made the…

The silo is a well-worn metaphor in information systems used to illustrate separateness, isolation, and lack of connectivity. Through the many iterations of system development, libraries, archives, and museums (LAMs) have sought to avoid silos and find the sweet spot between interface design and metadata interoperability. This effort is being…

A small, private academic library took the risk of moving from a traditional integrated library system to adopting a system "in the cloud." This case study presents the setting, history, and local needs of the library, including staffing challenges, and explains the decision-making rationale and process. A description of the library's transition…

As professional, academic and accrediting bodies have periodically reviewed the need for and content of foundational college curricula in information management, a broad-based consensus has emerged as to what is to be covered in the standard management information systems (MIS) course. Within U.S. business schools today, there is little debate…

The technology of the 21st century has had no shortage of challenges for libraries, but it has also brought opportunities. Operating systems, databases, and application environments that can use cheap off-the-shelf hardware to scale and handle hundreds of millions of transactions were not developed for libraries. However, libraries have taken…

Software pricing is not a straightforward issue, since each procurement involves a special business arrangement between a library and its chosen vendor. The author thinks that it is reasonable to scale the cost of a product to such factors as the size of the library, the complexity of the installation, the number of simultaneous users, or the…

It's called GoLibrary in the United States and Bokomaten in its native Sweden. Patrons know it as Library-a-Go-Go in Contra Costa County, California, but whatever its name, the automated lending service this materials handling machine provides has proved a tremendous aid in addressing underserved segments of this sprawling community. It's not hard…