The Total Learning Architecture (TLA) program sponsored by the Advanced Distributed Learning (ADL) Initiative seeks to develop a set of policy and standards defining the process for developing a "learning ecology," where multiple services and learning opportunities (of various modalities and points of delivery) can be managed in an…

Transition from small, independent LANs into larger enterprise managed infrastructures is becoming more prominent in academia, business and government. Consolidation of IT resources into larger, more disciplined, and more professionally managed environments has significant advantages however they do bring their own unique issues to solve in order…

This article presents a case study in user-centered design that explores the needs and preferences of undergraduate users. An analysis of LibQual+ and other user surveys, interviews with public service staff, and a formal American with Disabilities Act accessibility review served as the basis for planning a redesign of the Brown University…