This paper presents a novel approach to designing an online, open-source course in systems librarianship, an area of librarianship that may be perceived as complex and intimidating because of the technologies involved. The course design focuses on making systems librarianship more approachable for library and information science students who may…

Often, users of information systems (both automated and manual) must analyze those systems in a "black box" fashion, without being able to see the internals of how the system is supposed to work. In this case of business process outsourcing, an insurance industry customer encounters an ongoing stream of customer service issues, with both…

This article presents the story of how Pepperdine University migrated its library management functions to the cloud using what is now known as OCLC's WorldShare Management Services (WMS). The story of implementing this new service is told from two vantage points: (1) that of the library; and (2) that of the service provider. The authors were the…

The demand for graduates with exposure in Cloud Computing is on the rise. For many educational institutions, the challenge is to decide on how to incorporate appropriate cloud-based technologies into their curricula. In this paper, we describe our design and experiences of integrating Cloud Computing components into seven third/fourth-year…

The Chief Information Officer (CIO) at the U.S. Department of Education (the Department) has primary responsibility to ensure that Information Technology (IT) is acquired and information resources are managed in a manner consistent with statutory, regulatory, and Departmental requirements and priorities. This Department Information Resources…

Explores where the responsibility for information resources management (IRM) can lie, identifying entities which might carry IRM tasks: (1) individuals; (2) departments; (3) institutions; and (4) markets. It is argued that the IRM function should be located at the department level, and that associated departmental costs may be overshadowed by the…

Outlines the impact of current divisions in the information infrastructure of the information environment on the ability of knowledge workers to integrate information across media and sources of information. Discussion covers information "seams," inaccessible information, information overload/impoverishment, and bottlenecks. The…

The 1993 CAUSE Conference presented eight papers on the use of information technology to support the mission of colleges and universities. Papers include: (1) "Institutional Imaging: Sharing the Campus Image" (Carl Jacobson), which describes the University of Delaware's campus-wide information system; (2) "Electronic Paper…

The Chief Information Officer (CIO) at the U.S. Department of Education (ED) has primary responsibility to ensure that Information Technology (IT) is acquired and information resources are managed in a manner consistent with statutory, regulatory, and Departmental requirements and priorities. This Department Information Resource Management (IRM)…

This study, conducted by the Metropolitan Communications Steering Committee for the Board on Telecommunications-Computer Applications of the National Research Council, identifies telecommunications technologies that could provide useful services for homes, businesses, and governments up to the year 1980. The present state of telecommunication…

Proceedings of the 1981 CAUSE conference include both professional and vendor presentations. Track 1, on decision support systems, examines such areas as system design, the EDUCOM Financial Planning Model System (EFPM), the evolution of support systems, and a Mississippi approach. Track 2, "Managing the Information Systems Resource,"…

Intended primarily for directors of occupational education in large cities, this document presents suggested guidelines for the development of a comprehensive occupational education system (COES) based upon the COER (Comprehensive Occupation Education Research) Project model developed in New York City. After describing the background, objectives,…

Designed to gather and analyze the information needed to develop a plan for a model comprehensive occupational education system (COES), this research project is reported in five chapters. Chapter 1 provides an overview of the project which was conducted in the Bronx borough of New York City because this area exemplifies the problems of urban…