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Department of Education: Preliminary Results Show Strong Leadership Needed to Address Serious Student Aid System Weaknesses. Testimony before the Subcommittee on Higher Education and Workforce Development, Committee on Education and the Workforce, House of Representatives. GAO-24-107783
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Marisol Cruz Cain; Kaelin Kuhn, Contributor; Nicole Jarvis, Contributor; David Matcham, Contributor; Jillian Clouse, Contributor; Rebecca Eyler, Contributor; Ashley Mattson, Contributor; Brandon Mitchell, Contributor; Walter Vance, Contributor – US Government Accountability Office, 2024
For decades, the Free Application for Federal Student Aid (FAFSA) forms were processed electronically by the legacy Central Processing System. In 2021 the Office of Federal Student Aid (FSA) initiated a system development effort and in December 2023 deployed a new system to process forms for the 2024-2025 school year. However, student aid…
Descriptors: Student Financial Aid, Federal Programs, Audits (Verification), Information Systems
FAFSA: Education Needs to Improve Communications and Support around the Free Application for Federal Student Aid. Testimony before the Subcommittee on Higher Education and Workforce Development, Committee on Education and the Workforce, House of Representatives. GAO-24-107407
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Melissa Emrey-Arras – US Government Accountability Office, 2024
The Free Application for Federal Student Aid (FAFSA) is the entry ramp to federal grants and loans that many students depend on to afford college. Congress passed the FAFSA Simplification Act in 2020 in part to make it easier to apply for federal aid. However, Education's rollout of the new FAFSA has suffered from numerous challenges and delays.…
Descriptors: Student Financial Aid, Federal Programs, Audits (Verification), Information Systems
Weighing the Options for Improving the National Postsecondary Data Infrastructure
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Rorison, Jamey; Voight, Mamie – Institute for Higher Education Policy, 2015
Students, policymakers and institutions all need to have high quality data about how today's students access and pay for higher education--and what contributes to their success. But the data that are available now are woefully inadequate. We need to improve the national postsecondary data infrastructure The report thoroughly explores seven options…
Descriptors: Postsecondary Education, Data, Database Management Systems, Information Management
Healthcare.gov: Opportunity out of Disaster. Teaching Case
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Cundiff, Jacob; McCallum, Taylor; Rich, Andrew; Truax, Michael; Ward, Tamara; Havelka, Douglas – Journal of Information Systems Education, 2015
The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by…
Descriptors: Case Studies, Information Systems, Database Management Systems, Online Vendors
Year 2000 Computing Challenge: Education Taking Needed Actions but Work Remains. Testimony before the Subcommittee on Oversight and Investigations, Committee on Education and the Workforce, House of Representatives.
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Willemssen, Joel C. – 1999
This document provides testimony on the U.S. Department of Education's efforts to ensure that its computer systems supporting critical student financial aid activities will be able to process information reliably through the turn of the century. After providing some background information, the statement recaps prior findings and the actions that…
Descriptors: Computer Security, Computer Software, Computer System Design, Federal Government