The goal of this dissertation is to investigate the enabling role that agent based simulation plays in business and policy. The aforementioned issue has been addressed in this dissertation through three distinct, but related essays. The first essay is a literature review of different research applications of agent based simulation in various…

It was 2:35 am on a Saturday morning. Wiki Lim, process specialist from the Process Innovation Centre (PIC) of Hippi Care Hospital (HCH), desperately doodling on her notepad for ideas to improve service delivery at HCH's Emergency Department (ED). HCH has committed to the public that its ED would meet the service quality criterion of serving 90%…

Given the increasing problem of fraud, crime, and national security threats, assessing credibility is a recurring research topic in Information Systems and in other disciplines. Decision support systems can help. But the success of the system depends on reliable cues that can distinguish deceptive/truthful behavior and on a proven classification…

Those advocating for effective management of the use of coastal areas and ecosystems have long aspired for an approach to governance that includes information systems with the capability to predict the end results of various courses of action, monitor the impacts of decisions and compare results with those predicted by computer models in order to…

Active learning has been championed in academic circles as the pedagogical fix to boring lectures typically found in introduction to information systems courses. However, the literature on active learning is mixed. In this paper, we critically examine active learning research and discover a misplaced emphasis leading to paradoxical findings in…

The "FastFit Case Study" and its companion, the "Winter Gear Distributors Case Study" provide undergraduate business students with a suitable and even familiar business context within which to initially consider the role of information management (IM) and to a lesser extent the role of information technology (IT) systems in enabling a business.…

Information systems benefits for individuals (ISBI) has been a key construct for the IS success model, which has evolved over the years to strengthen the theoretical foundation for the IS field. However, relatively little research has been done to explore, develop and validate the underlying theoretical dimensions for this crucial construct.…

Discusses similarities and differences between knowledge acquisition in expert systems and requirement acquisition in others kinds of information systems (particularly decision support systems). Examines role-limiting methods for automated knowledge acquisition and their integration from the problem-solving perspective. Suggests a feasibility…

Discusses how simulation technology for the analysis of information systems (IS) supports human decision making. Examines online help and knowledge-based support, graphics, and visual interactive simulation (VIS) and animation. Concludes that there are opportunities to improve the decision support role of simulation technology in IS with enhanced…