There are many factors that make the undergraduate systems analysis and design course somewhat enigmatic in its purpose, and therefore equivocal in its delivery. The purpose of this research is to learn, specifically, what instructors are teaching in their systems analysis and design courses. This paper reports the results of a survey and follow…

The purpose of this thesis is to improve our understanding of sensemaking process as a basis for building better systems to assist sensemaking. Sensemaking is the task of creating an understanding of a problem or task so that further actions may be taken in an informed manner. Sensemaking is a pre-requisite for many other tasks such as decision…

This article presents a case study in user-centered design that explores the needs and preferences of undergraduate users. An analysis of LibQual+ and other user surveys, interviews with public service staff, and a formal American with Disabilities Act accessibility review served as the basis for planning a redesign of the Brown University…

The objective of this study was to determine whether there was a quantifiable improvement in learning outcomes by integrating course materials in a 4-year baccalaureate program, utilizing a knowledge repository with a conceptual map that spans a discipline. Two new models were developed to provide the framework for this knowledge repository. A…

Discusses participatory strategic planning and describes the use of IBM's Application Transfer Study process at Jacksonville State University to develop a master plan for a campuswide information system. Planning in academe is discussed, and the use of questionnaires and interviews for needs assessment is described. (three references) (LRW)