A primary role of any e-resources librarian or staff is troubleshooting electronic resources (e-resources). While much progress has been made in many areas of e-resources management (ERM) to understand the ERM lifecycle and to manage workflows, troubleshooting access remains a challenge. This collaborative study is the result of the well-received…

Purpose: The purpose of this paper is to set out an argument for a way to design, implement and manage IS with an emphasis on first, the learning that can be created through undertaking the approach, and second, the learning that may be created through using the IS that was implemented. The paper proposes joining two areas of research namely,…

This booklet uses the example of Micro-U--a hypothetical example intended as a training tool-- to illustrate the application of WICHE's basic Management Information Systems (MIS) concepts. Micro-U embodies a microcosm of higher education management problems related to the instructional functions MIS is designed to address. This initial version of…

This program contains four training modules on the development and use of the education management information system. It is designed primarily for planners and administrators at the provincial level in Indonesia, who are responsible for collecting, processing, and analyzing statistics for educational planning and management. The purpose of the…

Discusses university and industry cooperation in designing and implementing an effective program in information system education. A plan to educate the managers of a state agency to use computer equipment and software for the improvement of decision making and productivity is explained, and implications for future researchers are suggested. (25…

The Design of Training Systems (DOTS) project was initiated by the Department of Defense to develop tools for the effective management of military training organizations. Phase 2 of the project, from which this report emanates, involved the design and development of three computer-based mathematical models and their validation. Volume 1 presents…