While the traditional uses of InterLibrary Loan (ILL) can be cumbersome, much of the work is now done electronically. Google and WorldCat can tell patrons which libraries in their areas owns the the titles they want, but they cannot always tell patrons whether there is a copy on the shelf available for loan. Several ILS vendors and OCLC are…

Discussion of the importance of adhering to standards in the library community focuses on standards related to linking systems, such as bibliographic utilities and circulation systems, and online catalogs. Three areas in particular are highlighted: (1) communications standards; (2) data format standards; and (3) user interface and indexing…

Librarians providing information services electronically must create useful information systems. This article illustrates that the effectiveness of an information system is characterized by its readability, browsability, searchability, and interactive assistance. Describes the concept of interactive assistance and how it relates to information…

Considers the relevance for sub-Saharan Africa of electronic information systems in terms of the segments of the population that would benefit from such services, as opposed to a broader library role of advancing literacy to the general population. (Author/CLB)

Librarians should become more active in designing information systems so that their extensive knowledge of how people articulate their information needs and evaluate their findings can be incorporated into new systems. These systems would be more responsive to user needs than those driven by the machine or data processing mindset. (EM)

This workshop attended by 21 participants from 13 countries was designed to promote the use of computerized information and documentation services in the eastern and southern African subregion, and increase the exchange of experiences of the personnel involved in the field. The full text is provided for the following papers presented at the…

Examines the MARC Archives and Manuscripts Control format as a prototype for the exchange of information among multitype networks including libraries and archives, and discusses existing differences in policy and objectives of libraries and archives that may be reconciled using this format. (CLB)

This report summarizes the American Memory User Evaluation conducted during 1991-1993 in over 40 locations around the United States. The findings are based on 1800 user questionnaires, 120 user interviews, and more than 40 site visits by Library staff. American Memory describes the concept of providing electronic versions of selected Library of…

Discusses the evaluation, design, and objectives of the Distributed Library Initiative at the Massachusetts Institute of Technology (MIT), an ongoing project collaboratively designed by MIT Information Systems and the MIT Libraries to provide students and faculty with easy access to leading electronic technologies for research and educational…

Discusses changes in academic libraries resulting from evolving technologies, and the need to train library patrons and staff in the use of electronic information systems. A review of the training literature and the results of three projects for supporting patron use of online systems are reported. (CLB)

Presents a classification scheme for generations of online catalogs; discusses current online technologies and identifies deficiencies; and discusses enhancements that will take online catalogs into the next generation. Such enhancements will include increased access to information through user-system dialogue, automatic search aids, subject…

This report, which considers the role of networking activities associated with the technical telecommunication links that bind libraries, services, and patrons together, begins with a historical review of libraries and automation-based systems over the last 19 years. The importance of the development and implementation of standards in interactive…

Discussion of electronic library services and information and resource sharing highlights cooperative ventures between Carnegie Mellon University, the University of Pittsburgh, and the Carnegie Library of Pittsburgh. Computer networks are described, online catalogs are explained, hardware and software are discussed, and future possibilities are…

Three papers address the future of libraries and the role of OCLC. Highlights include changes in public libraries, including access to information and technological changes; electronic information systems and their integration with print systems; interlibrary loan; cooperative collection development; and service to the managerial and professional…