Discusses experiences of Schlumberger IT Sourcing (Austin, Texas) in designing and deploying knowledge management (KM) systems and outlines the empathic design approach. The new "market" approach in Schlumberger which leads to the simplification of intranet systems and interfaces, creation of a new classification system, and better…

In 1995, Gonzaga University embarked on a project to implement a university-wide information system. The search for an "out-of-the-box" solution began following an attempt to build an integrated data management system in-house. In 1994, Gonzaga decided to look at commercial solutions to its database management problems. With the blessing…

Computer-assisted school information systems (SISs) are developed and used worldwide; however, the literature on strategies for their design and development is lacking. This paper presents the features of a fundamental approach to systems design that proved to be successful when developing SCHOLIS, a computer-assisted SIS for Dutch secondary…

Information systems (IS) professionals are called on to produce increasingly sophisticated user interfaces as a part of software development. Although IS education includes coverage of user interface (UI) development, classroom presentation of this topic frequently is cursory and does not provide any particular methodology for the task. In this…

Focusing on the need for information systems that provide faculty, staff, and students with open access to all necessary information resources, this paper begins by discussing the issues involved in developing such systems. A review of the traditional environment looks at the traditional centralized resources versus the current trend toward…

Arguing that relevance judgments are fundamental to the design and evaluation of all information retrieval systems, and that a consensus on the definition of the central concept of relevance has not been reached, this paper begins by critically reviewing four approaches to the problem of defining relevance: (1) the system-oriented approach…

Current search engines--even the constantly surprising Google--seem unable to leap the next big barrier in search: the trillions of bytes of dynamically generated data created by individual web sites around the world, or what some researchers call the "deep web." The challenge now is not information overload, but information overlook.…

This document provides testimony on the U.S. Department of Education's efforts to ensure that its computer systems supporting critical student financial aid activities will be able to process information reliably through the turn of the century. After providing some background information, the statement recaps prior findings and the actions that…

Discusses the impact of computerization of maps on access to business and government information that may be geographically referenced and the emergence of a new field, Geographic Information Management (GIM). Applications of hypertext/hypermedia in Geographic Information Systems (GIS) are described, and software available for workstations and…

Results of two studies of user design preferences for link markers--entities that signify pathways to additional information in hypermedia information systems--indicate that, in general, link markers that employ color and bound objects are the most effective in communicating the existence and extent of links and are most preferred by users.…

Focuses on natural language processing (NLP) in information retrieval. Defines the seven levels at which people extract meaning from text/spoken language. Discusses the stages of information processing; how an information retrieval system works; advantages to adding full NLP to information retrieval systems; and common problems with information…

Describes an experimental system designed to organize and provide access to Web documents using a faceted pre-coordinate indexing system based on the Deep Structure Indexing System (DSIS) derived from POPSI (Postulate based Permuted Subject Indexing) of Bhattacharyya, and the facet analysis and chain indexing system of Ranganathan. (AEF)

The growth of the Internet has greatly increased the demand for server-side programming courses at colleges and universities. Students enrolled in such courses must be provided with server-based accounts that support the technologies that they are learning. The process of creating, managing and removing large numbers of student server accounts is…

This paper focuses on practical and cost-effective NetWare-specific approaches to information systems and computer security. A series of real world experiences is presented that illustrate fundamental information systems and security concepts. A NetWare network is a client-server network which uses a file server to share files while client…

Many organizations grapple with a glut of electronic information spawned by stockpiles of incompatible computers. This book offers solutions in information sharing and computer interaction. Rather than being about the Internet per se, it is about approaches that are characteristic of the Internet and the managerial and technical aspects of…