The chapters in this volume, originally presented at the Third Annual Virtual Reference Desk (VRD) conference, "Setting Standards and Making It Real," (Orlando, Florida, November 2001), were organized, revised, and updated to reflect current technology and practice. The VRD conference and the ideas in this book represent the cutting edge…

Discusses the inclusion of expert systems in library and information science (LIS) education in such areas as library management, classification and indexing, and information retrieval. Emphasis is placed on involvement in developing areas such as programing and knowledge acquisition to create information professionals able to use the new…

This assessment of the state of library and information science research in the United Kingdom, which was presented at a joint conference of two Canadian professional associations, focuses on functions of the British Library's Research and Development Department. The importance of research and dissemination of its findings are also discussed. (CDD)