Divorcing one student information system and hooking up with another can cause serious upheaval. With the right plan in place, the transition to a new student information system can go surprisingly smoothly. The author interviewed technologists at Southwest Wisconsin Technical College and the Emily Griffith Opportunity School (CO) who recently…

Academic technologists at Lynn University (Florida) learned the hard way just how important a disaster recovery plan can be. Back in 2005, when Hurricane Wilma walloped the region with driving rain and 120 mile-per-hour winds, the storm debilitated Lynn's IT department, causing damage and flooding that thwarted the campus network for nearly two…

With colleges and universities struggling to minimize the effects of the troubled economy, it certainly isn't an easy time to be a CIO. This article presents an interview with a panel of higher education IT leaders about best practices for steering IT through economic crisis. Panelists included Jan Biros, associate VP for instructional technology…

To say the American economy is in a precarious mode would be the understatement of the century. Banks have foundered, American industry is looking for federal bailouts, and belts are tightening everywhere. Not surprisingly, higher education officials at private institutions are wondering which students will be able to afford ever-escalating…

There's no question that in airports, train stations, and student unions alike, digital signage solutions have become efficient and effective ways of communicating important information directly to broad bases of users. The solutions are affordable; they're eco-friendly; and they're growing in popularity every year. Still, particularly in the…

Like fine wines, Web 2.0 technologies get better with age. Gone are the days of the pointless chat room; this is the era of social networking juggernauts such as Facebook, MySpace, and Friendster. Services offered by these firms are helpful in facilitating connections among users in every industry and of every age. In higher education, however, a…

As the national economic climate worsens, and college and university endowments, coffers, and funding sources shrink, schools are forced to get the most out of every dollar. That means that administrators are bending over backwards to see that all new investments provide maximum return on investment (ROI) over the long term. Campus eCommerce is no…

Many colleges and universities are doing their part to react to environmental challenges without breaking the bank. For most, intelligent response involves technology. Schools such as Pennsylvania State University, the University of Alabama at Birmingham, Adelphi University (New York), Hamilton College (New York), and Fairfield University…

Everyone seems to have a different definition for "Web 2.0," but most people agree the phrase describes a second generation of web-based communities and hosted services that aim to facilitate creativity, collaboration, and sharing between users. Technically speaking, these new technologies include blogs, wikis, folksonomies…

Technology product procurement can be a daunting task for a college or university--especially a smaller institution--to accomplish alone. Perhaps this is why schools are tackling it by banding together. When it comes to purchasing technology, a little help from friends is the key to economies of scale, which frequently net schools the best…

A long time ago, revamping a school's telecommunications infrastructure was up there with scaling Mount Everest as one of the toughest challenges around. First up was the task of finding a new PBX. Then came the chore of rewiring the campus. Before long, project costs skyrocketed. Even well-funded IT departments struggled to get the job done.…

Back in the 1990s, when Bill Clinton was president and the internet was still a novelty, college recruitment was remarkably low-tech. Most prospective students visited high school guidance offices, wrote away for information about schools, attended college fairs, and visited campuses they were considering. Most admissions and recruiting activities…

Wikis and blogs may be today's Web 2.0 darlings, but forward-looking institutions are going after the next big thing: collaboration in real time. As mainstream technology has advanced and the cost of web conferencing has dropped, a growing number of institutions are finding creative ways to achieve synchronous collaboration. What's more, the…

The benefits of deploying a communications system that runs over the Internet Protocol are well documented. Sending voice over the Internet, a process commonly known as VoIP, has been shown to save money on long distance calls, make voice mail more accessible, and enable users to answer their phones from anywhere. The technology also makes adding…

In the early days of computer technology, few, if any, school districts had chief information officers (CIOs). Information Technology (IT) was handled by computer or technology coordinators, many of whom were classroom teachers with passing interests in computers and associated high-tech gadgets and gizmos. As districts began embracing CIOs, the…