Informal workplace learning is an essential part of lifelong learning. In recent years, digital technology has come to play an increasingly important role in enabling informal learning at work through various tools and resources. However, as little empirical research exists on informal learning in this context, more knowledge of digital work…

During the COVID-19 pandemic, student services leaders needed to adapt to working entirely virtually, find creative solutions to adjust their service delivery, and change how they engaged with their teams. Before COVID-19, studies of virtual leadership focused on virtual teams developed because of the geographical distance between team members.…

The sudden outbreak of COVID-19 and its consequential lockdown led to the closure of tertiary institutions across the globe. The closure had severe implications by stopping academic staff from going to work and performing their jobs. However, to navigate the implication of the closure of tertiary institutions on teaching and learning, ICT and its…

SARS-CoV-2, a global pandemic, continues to impact the planet. In response to this epidemic, lockdowns were enforced in several nations, resulting in job losses and changes to the education system. To address these challenges, the implementation of tele-education and remote work was adopted. This study's objective is to address uncertainties about…