Increasingly, university and college administrators are contracting out their institutions' operational information technology (IT) needs. Specifically, this means moving from an IT system with a server based at the institution with an in house IT support staff to a cloud based system outside the institution where most of the staff resources are…

The convergence of web-enabled smartphones, the applications designed for smartphone interfaces, and cloud computing is rapidly changing how people interact with each other and with their environments. The commercial sector has taken the lead in creating mobile websites that leverage the capacities of smartphones, and the academic community has…

The main objective of this project was to provide a Web-based tool that included practical resources for faculty in education at one Canadian university who were seeking ways to make effective use of learning technologies to enhance learning environments. The site includes online tools and resources and integrates ideas from people in the faculty…

Discusses the interlibrary loan (ILL) protocol, a standard based on the principles of the Open Systems Interconnection (OSI) Reference Model. Benefits derived from protocol use are described, the status of the protocol as an international standard is reviewed, and steps taken by the National Library of Canada to facilitate migration to an ILL…

Administrative systems renewal is not something the faculty will ever get excited about, but the authors believe there is much that can be done to render the academic community more receptive and even supportive. In this article, the authors use the implementation of their student information system (SIS) at the University of Saskatchewan (and a…