Ever since the first customer relationship management (CRM) tools found their way onto North American campuses around 2002, higher education administrators have cringed at the mention of the word "customer," preferring to substitute "constituent" for the more sales-driven term. Yet, with competition for qualified candidates…

Early exposure to embedded computing systems is crucial for students to be prepared for the embedded computing demands of today's world. However, exposure to systems knowledge often comes too late in the curriculum to stimulate students' interests and to provide a meaningful difference in how they direct their choice of electives for future…