In response to the rapid advances in information technology, greater pressure has been placed on academic libraries and teaching faculty to incorporate information literacy skills into the curriculum. Although these skills have been taught for decades, the principles and concepts of information literacy have taken on new urgency as they are…

Historically, it's been an unavoidable truth: IT people and library people have not been inclined to come to the concept of service with the same view. For IT, it's been all about keeping the servers and systems up, the websites going, and the help desk calls and their turnaround times to a minimum. For library professionals, service has meant…

There are many chasms in the library profession: among different libraries and between public services and technology staff, users and librarians, and research and practice. Susan Gibbons bridges all of them. As director of digital library initiatives at the University of Rochester River Campus Libraries, Gibbons was an early adopter of MIT's…