For decades, the Free Application for Federal Student Aid (FAFSA) forms were processed electronically by the legacy Central Processing System. In 2021 the Office of Federal Student Aid (FSA) initiated a system development effort and in December 2023 deployed a new system to process forms for the 2024-2025 school year. However, student aid…

The Free Application for Federal Student Aid (FAFSA) is the entry ramp to federal grants and loans that many students depend on to afford college. Congress passed the FAFSA Simplification Act in 2020 in part to make it easier to apply for federal aid. However, Education's rollout of the new FAFSA has suffered from numerous challenges and delays.…

Even providing several benefits and facilities with regard to teaching and learning, mobile learning environments present problems and challenges that must be investigated, especially with respect to the definition and standardization of architectural aspects. Most of these environments are still built in isolation, with particular structures and…

Increasingly, university and college administrators are contracting out their institutions' operational information technology (IT) needs. Specifically, this means moving from an IT system with a server based at the institution with an in house IT support staff to a cloud based system outside the institution where most of the staff resources are…

This article describes protocological rhetoric as a conceptual tool for exploring and changing institutions. Protocological rhetoric is an extension of two lines of thought: Porter, Sullivan, Blythe, Grabill, and Miles's institutional critique and Science & Technology Studies's (STS) concept of information infrastructure. As a result,…

Knowledge exchange between employees is an essential feature of recent commercial organisations on the competitive market. Based on the data gathered by various information technology (IT) systems, social links can be extracted and exploited in knowledge exchange systems of a new kind. Users of such a system ask their queries and the system…

On average, more than 90% of email is unwanted junk mail--spam. Many spam messages include annoying promotions for irrelevant products, but others include viruses and pornographic content, which can pose a severe legal issue for schools. Spam puts districts in a difficult situation as schools try to enhance learning in the classroom with advanced…

In mid-April, Amazon EC2 services had a small problem. Apparently, a large swath of its cloud computing environment had such substantial trouble that a number of customers had server issues. A number of high-profile sites, including Reddit, Evite, and Foursquare, went down when Amazon experienced issues in their US East 1a region (Justinb 2011).…

Too often, organizations make the mistake of treating malware infections as a series of independent occurrences. Each time a malicious program is discovered, IT simply cleans up or rebuilds the affected host, and then moves on with routine operational tasks. Yet, this approach doesn't allow the institution to keep up with the increasingly…

Enterprise architecture (EA) implementation refers to a set of activities ultimately aiming to align business objectives with information technology infrastructure in an organization. EA implementation is a multidisciplinary, complicated and endless process, hence, calls for adequate education and training programs that will build highly skilled…

Information technology (IT) is an essential part of modern education. The roles and contributions of technology to education have been thoroughly documented in academic and professional literature. Despite the benefits, the use of educational technology systems (ETS) also creates a significant impact on the environment, primarily due to energy…

Spotsylvania County Public Schools (SCPS) in Virginia uses a document-imaging solution that leverages the features of a multifunction printer (MFP). An MFP is a printer, scanner, fax machine, and copier all rolled into one. It can scan a document and email it all in one easy step. Software is available that allows the MFP to scan bubble sheets and…

Technology is a critical component in the success of any high-functioning school district, thus it is important that education leaders should examine it closely. Simply put, the purpose of a technology audit is to assess the effectiveness of the technology for administrative or instructional use. Rogers Public Schools in Rogers, Arkansas, recently…

The education sector remains abuzz with cost-cutting expectations despite pressures to increase services. Automation of costly manual tasks could save funds for many of these institutions, specifically in data protection. The IT departments of schools and universities can take advantage of a proven cost-savings opportunity in data protection that…

In April, Asia officially ran out of Internet Protocol (IP) version 4 addresses--the computer equivalent of running out of telephone numbers. Over the next couple of years, the rest of the world will also run dry. Yet, unlike the Y2K bug that had some people convinced the sky would fall, this particular problem is generating little more than tired…