Computer technology cannot be expected to make up for poor management; change the fundamental way business is done; define itself; or stop mistakes from being made. Computer technology can be expected to help make better decisions, help deal with change; automate mundane tasks, and offer an opportunity to look at things differently. (MLW)

How information technology planning fits into institutional strategic planning, the effective measurement of the results of computer use in the classroom or administrative offices, and how faculty can be encouraged to incorporate computing into their courses are discussed. (MLW)

In an age of chaos and uncertainty in computing services delivery, the best marketing strategy that can be adopted is concern for user constituencies and the long range solutions to their problems. (MLW)

Relates how the story of how San Francisco State University evaluated IBM PC look-alikes, considered some of the risks involved, and decided to purchase over 100 of them. Questions of compatibility, vendor longevity, support, and other risk management issues are discussed. (Author/MLW)

The experiences of Seattle Pacific University as it changed from closed-shop to end-user computing are described. Once departments got over the initial shock of servicing the many nitty-gritty job requests formerly handled within computer services, they began to like the new system. (MLW)

Florida Atlantic University established a computer user services department separate from administrative computing, academic computing, and the management information system to provide user support independent of the specific computer application. The challenges encountered and their solutions are outlined, and recommendations are made for other…

Despite the decentralized nature of computing at Vanderbilt, there is significant evidence of cooperation and use of each other's resources by the various computing entities. Planning for computing occurs in every school and department. Caravan, a campus-wide network, is described. (MLW)

The information age requires flexibility rather than technical specialization and therefore liberal arts education should be more in demand. Humanities vs. technology, and ethical implications are discussed. The most important response of the liberal arts college is that of planning. (MLW)

Support for the advancement of technology as an integral and highly visible component of the university's direction is advocated. The management stimulation to generate revenue can be accomplished by creating "cost centers." Every area of the technological organization should be capable of supporting itself. (MLW)

The college presidents of Baylor University, Mount Royal College, and the University of Tennessee, Memphis, were interviewed and their views regarding computing and information technology are shared. (MLW)

Each Harvard school manages its own computing needs and has its own administrative computing applications. Central administration maintains management information about university resources, policies, and administrative programs for which it is responsible. (MLW)

As technical compatibility standards have become critical in business and industrial computing, educational software interoperability is rapidly becoming an issue for users and developers of educational information systems. New interoperability initiatives are under way in library automation, higher education information services, and K-12…

Major University of Nebraska computing and information technology objectives include: the study of alternative means of transmitting voice, video, and data; developments of instructional and administrative uses of satellite and closed-circuit television and audio communications; continue work toward a student information system, etc. (MLW)

A study conducted at Virginia Tech to provide policy and decision makers information on student perceptions of computing is described. Questions to be raised when considering personal computing policies and programs are identified. (Author/MLW)

Syracuse University has developed a planning process, established an organizational structure, and adopted a managerial philosophy to permit the optimum use of available resources, while at the same time achieving its goal of creating a computing environment that strengthens instructional and research programs and provides administrative support…