With the exception of a plague of locusts, it seems as if the past five years have thrown every imaginable challenge at IT--from the incredible shrinking budget to BYOD and now the MOOC monster. For those of a superstitious bent, these were probably just appetizers to the crises that will inevitably accompany a year featuring the number 13 (cue…

As virtualization becomes commonplace in higher education, it is clear that the traditional licensing options for software are woefully inadequate. The definitions of who is licensed to use what--and where--are blurring, as users move from physical to virtual spaces and can access software from a variety of devices. In discussing the need for new…

It's a perfect storm out there, with powerful forces remaking the IT landscape in higher education. On one side, devastating budget cuts are pushing IT departments to identify ever-greater cost savings. On the other, the explosion in mobile devices is pressuring IT to provide anytime, anywhere computing with no downtime. And finally there's…

With their budgets under increasing pressure, many campus IT directors are considering open source projects for the first time. On the face of it, the savings can be significant. Commercial emergency-planning software can cost upward of six figures, for example, whereas the open source Kuali Ready might run as little as $15,000 per year when…

If there's anyone in the academic IT arena taking seriously the possibility that campus identity management (IdM) may one day meld with consumer apps, it's Nate Klingenstein, one of the founding members of the Shibboleth Project (the open source project providing architecture and policy structures for managing single sign-on access to resources).…

Too often, organizations make the mistake of treating malware infections as a series of independent occurrences. Each time a malicious program is discovered, IT simply cleans up or rebuilds the affected host, and then moves on with routine operational tasks. Yet, this approach doesn't allow the institution to keep up with the increasingly…

The concept of "worldware" is now almost 20 years old. But how did it start, and what were some of its key characteristics? In this virtual roundtable, a panel of experts weighs in on the evolution of worldware and the future of Web 2.0 in higher education.

Back in the 1990s, enterprise resource planning (ERP) systems may not have been user-friendly, but what they tried to do was totally reasonable: replace stand-alone systems in various departments--such as finance, logistics, and human resources--with a single integrated software program. The idea was that although each department would still have…

Is open source business intelligence (OS BI) software ready for prime time? The author thoroughly investigated each of three OS BI toolsets--Pentaho BI Suite, Jaspersoft BI Suite, and Talend Open Studio--by installing the OS BI tools himself, by interviewing technologists at academic institutions who had implemented these OS BI solutions, and by…

For many IT shops, the cloud offers an opportunity not only to improve operations but also to align themselves more closely with their schools' strategic goals. The cloud is not a plug-and-play proposition, however--it is a complex, evolving landscape that demands one's full attention. Security, privacy, contracts, and contingency planning are all…

With the widespread digitization of art, photography, and music, plus the introduction of streaming video, many colleges and universities are realizing that they must develop or purchase systems to preserve their school's digitized objects; that they must create searchable databases so that researchers can find and share copies of digital files;…

Emergency notification has become a critical component of every higher education institution's overall emergency plan, as incidents across the country have galvanized campus safety officials to find more ways to notify their campus populations. Emergency notification systems can help get and keep students, faculty members, and staff out of harm's…

As the national economic climate worsens, and college and university endowments, coffers, and funding sources shrink, schools are forced to get the most out of every dollar. That means that administrators are bending over backwards to see that all new investments provide maximum return on investment (ROI) over the long term. Campus eCommerce is no…

Colleges and universities worldwide are turning to the hosted Software as a Service (SaaS) model and saying goodbye to issues like patch management and server optimization. Generally, SaaS involves applications (such as customer relationship management (CRM), enterprise resource planning (ERP), and e-mail) offered by a hosting provider. In this…

People know about the Sakai Project (open source course management system); they may even know about Kuali (open source financials). So, what is the next wave in open source software? This article discusses business intelligence (BI) systems. Though open source BI may still be only a rumor in most campus IT departments, some brave early adopters…