Wikis and blogs may be today's Web 2.0 darlings, but forward-looking institutions are going after the next big thing: collaboration in real time. As mainstream technology has advanced and the cost of web conferencing has dropped, a growing number of institutions are finding creative ways to achieve synchronous collaboration. What's more, the…

Everyone on your campus needs information, and if your institution is like most schools, you have plenty of it to share. But which types of data warehousing and business intelligence systems you choose, and how accessible, usable, and meaningful those tools make all of that information, remain the big questions for many technologists and…