NotesFAQContact Us
Collection
Advanced
Search Tips
Publication Date
In 20250
Since 20240
Since 2021 (last 5 years)0
Since 2016 (last 10 years)0
Since 2006 (last 20 years)1
Descriptor
College Curriculum1
Computer Science Education1
Curriculum Implementation1
Error Correction1
Information Technology1
Instructional Design1
Instructional Effectiveness1
Pretests Posttests1
Problem Solving1
Troubleshooting1
Source
Educational Technology…1
Author
Orr, R. Robert1
Ross, Craig1
Publication Type
Journal Articles1
Reports - Research1
Education Level
Higher Education1
Postsecondary Education1
Audience
Location
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Showing one result Save | Export
Teaching Structured Troubleshooting: Integrating a Standard Methodology into an Information Technology Program
Peer reviewed Peer reviewed
Direct linkDirect link
Ross, Craig; Orr, R. Robert – Educational Technology Research and Development, 2009
Troubleshooting skills are integral for the Information Technology professional. In order to address faculty concerns that students were not effectively learning required troubleshooting skills, a standardized troubleshooting methodology (the DECSAR Method) was created and integrated into the standard curriculum of a college information technology…
Descriptors: Troubleshooting, Information Technology, College Curriculum, Curriculum Implementation