Describes how the University of Central Lancashire (United Kingdom) makes electronic document delivery service available to remote users as part of the European Commission research project, BIBDEL ("Libraries Without Walls"). Details the resources deployed and the difficulties in doing so, including technical issues and costs. Management…

CD-ROM indexes have made students independent library users, but librarians feel that students are not using the technology effectively or critically. Discusses the effect of information technology on library instruction and on librarians' roles. Suggests that library services focus on accessing information instead of controlling it--by creating…

Questions the wisdom of permitting visions of the electronic library to drive budgets and strategic planning. Social and economic realities limiting user access to information, new roles for librarians, and models that guide management of information resources and services by real librarians for real users are discussed. A proposed action agenda…

Relates the concept of total quality management to serving information users through remote access technology. The three key factors of personnel, user communication, and equipment support, as well as other areas of concern, are considered. (EAM)

Examines the last 20 years of developments in the information profession, pinpoints the realities and possibilities new technologies represent, and discusses what technology offers the user. Cultural issues raised by the information age are discussed. Limits to free circulation of information are described, and the steps needed to remove obstacles…

Reviews global electronic access changes and their impact on library operations with particular references to developments at the Australian National University. Topics discussed include scholarly communication; user demands; information technology developments; library structures and organizations; management qualifications for librarianship;…