The ability to argue well is a valuable skill for students in both formal and informal learning environments. While many studies have explored the argumentative practices in formal environments and some researchers have developed tools to enhance the argumentative skills, the social argumentation that is occurring in informal spaces has yet to be…

Very often, when using a chat tool where more than one participant is talking simultaneously, it is difficult to follow the conversation, read all the different messages and work out who is talking to whom about what. This problem has been dubbed "Chat Confusion." This article investigates this problem in debate sessions in an online university…

The authors develop a framework for the design of tools to mediate collaboration intended to lead to learning. We identify two categories of media that are common in computer-supported collaborative learning and software in general: communication media and information media. These two types of media are then mapped onto two types of social…